Bill Cushard

Host:
Bill Cushard
Head of Training
ServiceRocket

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Guest:

Emilia D'Anzica
VP, Customer Engagement
WalkMe

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Moderator:
Sarah Brown
Marketing
ServiceRocket


Ensuring Smooth Customer Journey Transitions Every Step of the Way

As customers proceed through the journey with your company there are several key transition points along the way. These transitions are potential points of breakage and friction that can derail a customer relationship and cause a lot of headaches for your team, if there is no process in place to handle them properly. In this webinar, Emilia D'Anzica, VP of Customer Engagement from WalkMe, will discuss ways to ensure smooth transitions at every step of the customer journey, from sales to customer success, from on-boarding to on-going, all the way through to renewals and expansion opportunities. 

Recorded: Tuesday, August 9

 

View the Webinar

Recorded: August 9th at 10am PT