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Co-Host:
Sarah E. Brown
Marketing
ServiceRocket

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Special Guest:
Donna Weber
Principal
Springboard Solutions

Getting Started with Customer Education

To link your customer training to business outcomes and ultimately business return, you need to build training that your customers will actually use. To do this, you’ll need to create courses that are personalized to your customer personas with respect to delivery method, individual users’ professional growth, and ongoing feedback. Wherever your company is in the software training maturity model, you can get started building training your customers will directly benefit from and love to use.

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